<h1>Privacy Policy</h1> <p><strong>Effective Date:</strong> [Insert Date]</p> <h2>Introduction</h2> <p> Pack Light Counseling, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information related to appointment reminders and text messaging communications. </p> <h2>Information We Collect</h2> <p>We may collect personal information that you voluntarily provide to us, including but not limited to:</p> <ul> <li>Name</li> <li>Phone number</li> <li>Email address</li> <li>Appointment details</li> <li>Basic intake or contact form information</li> </ul> <h2>How We Use Your Information</h2> <p>We use your information to:</p> <ul> <li>Schedule, confirm, and manage counseling appointments</li> <li>Send appointment reminders (including via text message)</li> <li>Communicate important service-related information</li> <li>Provide client support and respond to inquiries</li> <li>Maintain internal records and improve our services</li> </ul> <h2>Text Messaging and Appointment Reminders</h2> <p> By providing your phone number, you consent to receive appointment reminders and service-related communications from Pack Light Counseling, LLC via text message. Message frequency may vary. Standard message and data rates may apply. </p> <p> You can opt out of receiving text messages at any time by replying <strong>STOP</strong>. For assistance, reply <strong>HELP</strong> or contact us directly. </p> <h2>Information Sharing</h2> <p> Pack Light Counseling, LLC does not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes. </p> <p> We may share limited information with subcontractors and service providers who assist in operating our practice (such as scheduling systems or customer service support), strictly as necessary to provide our services. </p> <p><strong> All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. </strong></p> <p><strong> Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. </strong></p> <h2>Confidentiality Notice</h2> <p> As a counseling practice, we are committed to protecting the confidentiality of your health information in accordance with applicable laws and ethical standards. Please note that this Privacy Policy applies to general website and communication practices and does not replace any separate Notice of Privacy Practices you may receive as a client. </p> <h2>Data Security</h2> <p> We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. </p> <h2>Your Choices</h2> <p> You may contact us at any time to update or correct your personal information or to request that we limit certain communications. </p> <h2>Changes to This Policy</h2> <p> We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. </p> <h2>Contact Us</h2> <p> <strong>Pack Light Counseling, LLC</strong><br> [9157 Atlee Road Mechanicsville, VA 23116]<br> [5403145811]<br> [helpingyoufeellighter@gmail.com] </p>
