Individual Rates

60 minute sessions
  • $135 Initial Assessment
  • $95 Sessions

EMDR Rates

60 minute sessions
  • $135 Initial Assessment
  • $105 EMDR Sessions

Payment

We accept Cash, Check, VISA, Mastercard, American Express, and Discover.

Cancellation Policy

I require 24 hours notice for all canceled appointments, to include intake consultations. If patients or prospective patients do not provide at least 24 hours notice, they will be required to pay the full cost of the session. Please note, your insurance company will not pay for a missed session. Therefore, if you cancel an appointment without 24 hours notice, or if you fail to show up to a scheduled appointment, you will be responsible to pay the full session fees for any missed sessions.

Paperwork

All of our forms will be sent out to new clients electronically via email. Please contact the therapist that you are interested in working with and the forms will be emailed to you once contact is made.

Insurance

It is helpful for you to contact your insurance company prior to scheduling an intake consultation. This is to assist you in understanding your health insurance benefits, insurance requirements, copay and other important information.

Insurance Provider Questions

  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is approval required from my primary care physician?

Accepted Insurance Providers

  • Aetna/Aetna
  • Anthem BC/BS, Healthkeepers, Healthkeepers Plus
  • Cigna
  • Medicaid
  • Medicare
  • Multiplan
  • Optima
  • United Healthcare

Reduced Fee

Reduced fee services are available on a very limited basis.

Other Questions

You can also send an email to ashlee@packlightcounselingllc.com.

Terms and Conditions Policy

Program Name: Pack Light Counseling Appointment Reminder Program

Pack Light Counseling, LLC (“we,” “our,” or “us”) provides mental health counseling services. As part of our services, we offer an appointment reminder messaging program designed to help clients stay informed about upcoming sessions and scheduling updates.

By opting into this program, you agree to receive SMS/text message communications related to your care.

1. Types of Messages You Can Expect

By enrolling in our messaging program, you may receive messages including, but not limited to:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling updates or changes
  • Occasional follow-up messages related to appointments

These messages are strictly informational and related to your counseling services.

2. Message Frequency

Message frequency will vary depending on your appointment schedule.
Typically, you may receive 1–3 messages per appointment (e.g., confirmation and reminder).

3. Message & Data Rates

Message and data rates may apply.
Charges depend on your mobile carrier and service plan. Please contact your wireless provider for details.

4. Customer Care Contact Information

If you need assistance with the messaging program or your appointments, you may contact us at:

Pack Light Counseling, LLC
Phone: 540-314-5811
Email: helpingyoufeellighter@gmail.com
Website: packlightcounselingllc.com

5. How to Get Help

For help with appointment reminders or messaging services:

  • Reply HELP to any text message you receive from us
  • Call or email us using the contact information listed above

We will respond as promptly as possible during business hours.

6. Opt-Out Instructions

You may opt out of receiving SMS/text messages at any time.

To stop receiving messages:

  • Reply STOP to any message you receive

After opting out, you will no longer receive appointment reminders via text. You may continue to receive communications through other methods (e.g., phone or email) unless you request otherwise.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

8. Privacy

Your privacy is important to us. Any personal information collected through this program will be handled in accordance with our Privacy Policy. We do not sell or share your information with third parties for marketing purposes.

9. Eligibility

By participating in this program, you confirm that:

  • You are the account holder or have permission from the account holder
  • You are at least 18 years old or have appropriate consent

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted at the public URL listed above and will be effective immediately upon posting.

11. Acceptance of Terms

By opting into the Pack Light Counseling Appointment Reminder Program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

End of Terms and Conditions

Public Privacy Policy

Effective Date: [April 26, 2026]

Pack Light Counseling (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, particularly in relation to appointment reminders and communication services.

 

1. Information We Collect

We may collect personal information necessary to provide counseling services and communicate with you effectively. This may include:

 

    • Name, phone number, and email address
    • Appointment details
    • Communication preferences

 

2. Appointment Reminders and Communications

Pack Light Counseling may use phone calls, emails, and text messaging to provide appointment reminders and important service-related communications.

By providing your contact information, you consent to receive these communications. Standard messaging and data rates may apply for text messages.

 

3. Use of Information

We use your information to:

 

    • Schedule and manage appointments
    • Send reminders and service-related notifications
    • Provide customer support
    • Improve our services

 

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share information with trusted third-party service providers (subcontractors) who assist in operating our business, such as customer support or communication platforms, only as necessary to provide services.

Required Disclosure:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

 

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

 

6. Your Choices

You may opt out of receiving text message reminders at any time by replying “STOP” to any message. You may also contact us directly to update your communication preferences.

 

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

 

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Pack Light Counseling
540-314-5811
helpingyoufeellighter@gmail.com